Compaq Computers may change the command which reads "Press Any Key" to "Press Return Key"because of the flood of calls asking where the "Any" key is. AST technical support had a caller complain that her mouse was hard to control with the dust cover on. Turned out, the "dust cover" was the plastic bag the mouse came in. A man called a Compaq technician complaining that the system wouldn't read word processing files from his old 5" diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer had labeled the diskettes and then rolled them into the typewriter to type the labels. Another AST customer was asked to send a copy of her defective diskettes. A few days later, a letter arrived from the customer along with Xeroxed copies of the floppies. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on and was heard putting the phone down and crossing the room to close the door to his office.